Essential website terms

Zach Lagden, a sole trader based in Ascot, Berkshire. No company, no team. When you deal with me, you deal with me.

I am not registered for VAT, so there is no VAT to add to any price on this site or on an invoice.

Email me at [email protected]. If you need my full trading address for your records, ask and I will send it.

A static website of up to 5 pages, built for your business and put live on your own domain.

It includes buttons that let your customers call, email or WhatsApp you directly, and two rounds of changes before it goes live.

It does not include a contact form, online booking, an online shop, customer logins, a system for editing the site yourself, or logo design.

I do not offer logo design at any price. The rest of that list I can usually still do, quoted separately.

For a website build you pay half up front and half on completion, both by bank transfer. Work starts once the first payment clears.

The deposit is not refundable once I have started work. If you change your mind before I start, you get it back.

If an invoice goes unpaid, work pauses until it is settled. I do not charge a late fee. An unpaid invoice for delivered work remains a debt.

The domain is registered in your name and you pay for it. It is not part of the £449.

You can buy it yourself, or I can buy it on your behalf and put it on your invoice at cost. Either way it is yours.

I host the site free, for as long as you want me to. There is no monthly bill for this option and there never will be.

Your site sits on Cloudflare's global network. A static site is about as reliable as hosting gets. If yours ever goes down, tell me and I will sort it.

If you would rather host it yourself, I will send you the finished files as a single download. The link stays live for two weeks, and I will send it again if you miss it.

You can leave whenever you want, and you do not need to give me a reason.

Once the final payment clears, the finished website is yours.

Move it, change it, or have somebody else work on it. You do not need my permission for any of that.

Anything you send me for your site, text, photographs, logos or reviews, you are confirming that you own or have permission to use.

If I write the words for you, I write them from what you tell me about your business. Read them before the site goes live.

Anything describing your qualifications, insurance, accreditations or how long you have traded is a claim your customers can check. Those need to be accurate, and only you can confirm they are.

I will not put anything on your site that I know to be untrue.

Most projects wait on something from you at some point, usually photos or wording. I will chase you rather than sit in silence.

If I have not heard from you for 60 days, the project is closed and the deposit is not returned.

If you want to pick it up again after that, message me and we will sort something out.

A fix is something that has stopped working, or never worked properly. I sort those free for a year from the day your site was finished.

Any further paid work on the site restarts that year.

A change is you wanting something different from what we agreed. New wording, a new page, a different photo. Changes are always quoted before I do them, however small.

If we disagree about whether something is a fix or a change, tell me and I will look at it.

I will build your site with reasonable care and skill. I cannot promise it will bring you customers, rank in Google, or make you money.

I am not responsible for losses caused by things outside my control, including your domain registrar, your email provider, or a service on your site run by somebody else.

Nothing here limits my responsibility for anything that cannot legally be limited.